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Karthikeyan Damodharan (KARTHIKD)
US Bank

US Bank
US
KARTHIKD Member since 2012 18 posts
US Bank
Posted: January 7, 2016
Last activity: March 28, 2016
Posted: 7 Jan 2016 17:52 EST
Last activity: 28 Mar 2016 13:06 EDT
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Delegated Business Managed Tables are not getting updated in IE11 Rule Form

Users reported that they are not able to update the delegated deciion tabled in Rule Form. They were able to edit in excel but not able to edit directly in the rule form.

Our application is build on Pega PRPC 6.3 SP1.

Users reported that their IE browser was upgraded to IE 11 recently. We tried by enabling the compatibility mode setting but still it is not working.

The issue what is happening is:

1) Users are opening a delegated decision table

2) Then checked out the rule

3) Then edited a column value and it is allowing to edit.

4) But after making the updates and coming out of the row the table changes reverted back to original value and cannot able to click on any rows.

5) User was forced to delete check out and make the updates again in edit excel.

This issue is happening for multiple users and all of them having IE11. Please advise what would be the reason ad fix for this.

User Experience Decision Management
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