Posted: 28 Sep 2017 11:35 EDT Last activity: 4 Oct 2017 12:16 EDT
To delete all the assignment existing in particular worklist and marked all the case to Resolve Complete
hi, I have a requirement that for a particular user worklist delete all the existing assignment and Resolve Complete all the assignment. Now there are multiple types of work item in the worklist, so if I delete the assignment record from Assign-Worklist and update the status of each work item to Resolve-Complete will there be any issue? I am not using ticket to take this flow to end shape as there are numerous different type of work items.