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AMITTUTUN Member since 2011 62 posts
JKTechnosoft
Posted: September 28, 2017
Last activity: October 4, 2017
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To delete all the assignment existing in particular worklist and marked all the case to Resolve Complete

hi, I have a requirement that for a particular user worklist delete all the existing assignment and Resolve Complete all the assignment. Now there are multiple types of work item in the worklist, so if I delete the assignment record from Assign-Worklist and update the status of each work item to Resolve-Complete will there be any issue? I am not using ticket to take this flow to end shape as there are numerous different type of work items.

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