ELLIR1 Member since 2011 1 post
Posted: August 31, 2018
Last activity: March 20, 2019

Delete Co-Browse Recording

I have a requirement on my current engagement to remove/delete old Co-Browse recording. To my knowledge Co-Browse doesn't offer this function OOTB.

The Requirement as phrased in the usecase: "As a Business owner, I want to delete all the co-browse recordings from Pega DB which are more than 30 days old so that XYZ organization can be legal and GDPR compliant"

We are using Pega 7.31, PegaCS 7.31 and Co-Browse 7.4.

I understand that Co-Browse uses a different database to the Pega Platform. What would be the recommended approach to removing the Co-Browse recording from the Co-Browse database, also are there any records in the Pega Platform DB that would also need to be removed?

User Interface
Moderation Team has archived post
Share this page LinkedIn