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Brahmesh@ Member since 2013 145 posts
Capgemini
Posted: 1 year ago
Last activity: 1 year 10 months ago
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Delete Open assignment on change of stage

we have a case life cycle which is configured with multiple stages , There is a possibility to have two parallel assignments . On post submission of one assignment , case is advanced to next stage. I see, Pega engine is not deleting the open assignments when case is moving on between stages.

Do I need to place pxChagestage smart shape in every last step of the stage to clean up the open assignments .?

***Edited by Moderator Marissa to update platform capability tags****

Case Management
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