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 Arjun Lath (ArjunL88)
Unisys

Unisys
AU
ArjunL88 Member since 2019 2 posts
Unisys
Posted: August 5, 2020
Last activity: August 12, 2020
Posted: 5 Aug 2020 22:31 EDT
Last activity: 12 Aug 2020 0:07 EDT

Delete record from Customer timeline

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Hi,

By mistake an interaction case was linked to an incorrect customer. The record is now stored in Customer timeline. We can delete the case easily but is there a way to delete this from customer timeline also ?

Pega Customer Service for Financial Services 8.2 Case Management Financial Services Lead System Architect
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