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ArjunL88 Member since 2019 2 posts
Unisys
Posted: 1 month ago
Last activity: 1 month 2 weeks ago

Delete record from Customer timeline

Hi,

By mistake an interaction case was linked to an incorrect customer. The record is now stored in Customer timeline. We can delete the case easily but is there a way to delete this from customer timeline also ?

Pega Customer Service for Financial Services 8.2 Case Management Financial Services Lead System Architect
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