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Umakanth Vellanki (UmakanthVellanki)
Navistar INC
Application Analyst Lead Sr
Navistar INC
US
UmakanthVellanki Member since 2016 2 posts
Navistar INC
Posted: February 6, 2019
Last activity: April 29, 2020
Solved

Deployed rules not picking up post deployment.

Hello,

When the code is migrated to higher environments (TEST, QA and PROD) from DEV, the deployed rules are being picked up during execution.

All our environments have multiple node and only the node where the migration took place has the changes reflected but not the others.

I did find Support articles proposing to add DSS: Owning Ruleset: Pega-Engine; Setting Purpose: prconfig/systempulse/scanoffsetms/default ; Value: 60000. But this did not make any difference. Also when the nodes are being started, we did not find the entry is log file stating: (ccess.DatabaseImpl.SystemPulse) INFO - Using a pulse offset of 60000 ms.

So, is this DSS supposed to be working on Pega 7.4? If not, what would be our next steps resolving this discrepancy because restarting the environment every time post code migration is both resource and time consuming?

Reference Support articles:

https://community.pega.com/support/support-articles/latest-rules-are-not-picked-run-time-after-deployment

https://community.pega.com/support/support-articles/rulenotfound-error-after-migration

Environment configuration: AIX 7.1, Websphere 8.5.5.9, SQL Server 2014 running Pega 7.4 with Warranty and Manufacturing framework.

Thanks!

***Edited by Moderator Marissa to add SA IDs to post***

System Administration Installation and Deployment Support Case Created