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Raghu Aitha (RaghuR)
BlueCross BlueShield of NC
Principal PEGA Developer
BlueCross BlueShield of NC
US
RaghuR Member since 2010 24 posts
BlueCross BlueShield of NC
Posted: 3 weeks ago
Last activity: 2 weeks 3 days ago
Posted: 27 May 2021 10:14 EDT
Last activity: 31 May 2021 13:08 EDT

Deployment Manager - Orchestrator to development FAILED Fail: Unexpected HTTP 500 Response code

Hello,

Version : 8.2

This is first time we are using Pega DM. The pre-prod has been configured to be the Orchestrator. Followed all the steps from the PDM documentation. Getting error when running diagnostic and I see thread dump happening on the pre prod server.

The logs from developments server says RMURL connectivity was good but when sending response to orchestration it has an error.

 

Pipeline diagnostics request received, payload :{"accessGroup":"CICDPOC:Administrators","productName":"CICDPOC","productVersion":"01.01.01","orchestratorURL":"http://**********/PRRestService/cicd/v1/diagnostics","applicationName":"CICDPOC","applicationVersion":"01.01.01","pipelineName":"CICDPOC","environmentName":"Development","devRepository":"TestDevOps","prodRepository":"defaultstore","diagnosticType":"","candidateOperatorID":"DMAppAdmin","requestDateTime":"20210527T054420.572 GMT","IsPreProdEnvironment":"false","IsDataSyncPipeline":"false"}

Performing Access Group switch...

Current access group:PegaDevOpsFoundation:Administrators, access group selected for switch: CICDPOC:Administrators

Access group after switch:CICDPOC:Administrators

Checking for Privileges and product rule existence

Product rule and Privilege check completed with status Product ruletrue  Privilege status true

Performing Access Group switch back to PegaDevOpsFoundation:Administrators

Removed access group CICDPOC:Administrators to DMAppAdmin operator

Task runner status for product rule and privileges check, status: SUCCESS , message:

Performing RMURL check...

Completed RMURL check with callback url HTTP status code 200

Setting Clear Locks***********************************

Operation Status: Exporting Inventory

Operation Status: Export Complete

Exported 1 instance(s)

Operation Status: Constructing export file -- please wait...

Operation Status: Constructing export file -- please wait...

Operation Status: Constructing export file -- please wait...

Operation Status: Constructing export file -- please wait...

Sending pipeline diagnostics response. Payload: {"LogText":"********=","scenarios":[{"ID":"DIAG_024","status":"SUCCESS","errorMessage":"","description":"DMReleaseAdmin is not present on Candidate system","test":"CONNECTIVITY","troubleShootingTips":"","urlBookmark":"#configauth","urlType":"pyInstallUpgradeURL","StackTrace":"","ResponseCode":""},{"ID":"DIAG_007","status":"FAIL","errorMessage":"Fail: Unexpected HTTP 500 Response code","description":"500 error","test":"CONNECTIVITY","troubleShootingTips":"See logs for more details.","urlBookmark":"","urlType":"","StackTrace":"","ResponseCode":"500"},{"ID":"DIAG_013","status":"SUCCESS","errorMessage":"","description":"Target application exists","test":"TARGETAPP","troubleShootingTips":"","urlBookmark":"#configpipeline","urlType":"pyCreatePipelineHelp","StackTrace":"","ResponseCode":""},{"ID":"DIAG_010","status":"SUCCESS","errorMessage":"","description":"Access group check","test":"CAG","troubleShootingTips":"","urlBookmark":"#configpipeline","urlType":"pyCreatePipelineHelp","StackTrace":"","ResponseCode":""},{"ID":"DIAG_029","status":"SUCCESS","errorMessage":"","description":"Access group maps to target application","test":"CAG","troubleShootingTips":"","urlBookmark":"#configpipeline","urlType":"pyCreatePipelineHelp","StackTrace":"","ResponseCode":""},{"ID":"DIAG_028","status":"SUCCESS","errorMessage":"","description":"Operator maps to PegaDevOpsFoundation application","test":"PDF","troubleShootingTips":"","urlBookmark":"","urlType":"","StackTrace":"","ResponseCode":""},{"ID":"DIAG_037","status":"SUCCESS","errorMessage":"","description":"Operator maps to PegaDeploymentManager application","test":"PDF","troubleShootingTips":"","urlBookmark":"","urlType":"","StackTrace":"","ResponseCode":""},{"ID":"DIAG_014","status":"SUCCESS","errorMessage":"","description":"Target application is built-on PDF","test":"PDF","troubleShootingTips":"","urlBookmark":"#configcandidate","urlType":"pyInstallUpgradeURL","StackTrace":"","ResponseCode":""},{"ID":"DIAG_025","status":"SUCCESS","errorMessage":"","description":"SSL incorrectly configured on api service package","test":"CONNECTIVITY","troubleShootingTips":"","urlBookmark":"#configcandidate","urlType":"pyInstallUpgradeURL","StackTrace":"","ResponseCode":""},{"ID":"DIAG_032","status":"SUCCESS","errorMessage":"","description":"Required authentication in CICD service package should be enabled","test":"CONNECTIVITY","troubleShootingTips":"","urlBookmark":"#configcandidate","urlType":"pyInstallUpgradeURL","StackTrace":"","ResponseCode":""},{"ID":"DIAG_011","status":"SUCCESS","errorMessage":"","description":"Check ZipMoveImport,ZipMoveExport privileges for AG","test":"AG","troubleShootingTips":"","urlBookmark":"#configpipeline","urlType":"pyCreatePipelineHelp","StackTrace":"","ResponseCode":""},{"ID":"DIAG_012","status":"SUCCESS","errorMessage":"","description":"Product rule check (only for development system)","test":"PRODUCT","troubleShootingTips":"","urlBookmark":"","urlType":"","StackTrace":"","ResponseCode":""},{"ID":"DIAG_015","status":"SUCCESS","errorMessage":"","description":"RMURL DSS populated correctly or not (only for development system)","test":"RMURL","troubleShootingTips":"","urlBookmark":"#configdev","urlType":"pyInstallUpgradeURL","StackTrace":"","ResponseCode":""},{"ID":"DIAG_054","status":"SUCCESS","errorMessage":"","description":"Development repository type pega check","test":"DEVREPO","troubleShootingTips":"","urlBookmark":"#repos","urlType":"pyInstallUpgradeURL","StackTrace":"","ResponseCode":""},{"ID":"DIAG_017","status":"SUCCESS","errorMessage":"","description":"Dev Repository connectivity check","test":"DEVREPO","troubleShootingTips":"","urlBookmark":"#repos","urlType":"pyInstallUpgradeURL","StackTrace":"","ResponseCode":""},{"ID":"DIAG_033","status":"SUCCESS","errorMessage":"","description":"Dev Repository publish privilege check","test":"DEVREPO","troubleShootingTips":"","urlBookmark":"#repos","urlType":"pyInstallUpgradeURL","StackTrace":"","ResponseCode":""},{"ID":"DIAG_052","status":"SUCCESS","errorMessage":"","description":"Development repository type default store check","test":"DEVREPO","troubleShootingTips":"","urlBookmark":"#repos","urlType":"pyInstallUpgradeURL","StackTrace":"","ResponseCode":""},{"ID":"DIAG_055","status":"SUCCESS","errorMessage":"","description":"Production repository type pega check","test":"PRODREPO","troubleShootingTips":"","urlBookmark":"#repos","urlType":"pyInstallUpgradeURL","StackTrace":"","ResponseCode":""},{"ID":"DIAG_019","status":"SUCCESS","errorMessage":"","description":"Prod Repository connectivity check","test":"PRODREPO","troubleShootingTips":"","urlBookmark":"#repos","urlType":"pyInstallUpgradeURL","StackTrace":"","ResponseCode":""},{"ID":"DIAG_053","status":"WARN","errorMessage":"The defaultstore repository is configured as production repository on the Development environment, which is not recommended.","description":"Production repository type default store check","test":"PRODREPO","troubleShootingTips":"The defaultstore repository is not recommended for pipeline configuration.","urlBookmark":"#repos","urlType":"pyInstallUpgradeURL","StackTrace":"","ResponseCode":""}]}  

 

 

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