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 Ryan Rewat (RyanR175) SmartRules
SmartRules
NL
RyanR175 Member since 2016 4 posts
SmartRules
Posted: June 12, 2017
Last activity: June 16, 2017
Posted: 12 Jun 2017 11:45 EDT
Last activity: 16 Jun 2017 12:05 EDT
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Designer Studio portal error

Hi all,

When logging in, I receive the following error message:

​
​Could one point out the resolution to this error?

Regards,
​Ryan

***Updated by Moderator: Marissa to update categories***

Enterprise Application Development Dev/Designer Studio System Administration Updates
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Posted: 4 years ago
Posted: 12 Jun 2017 13:39 EDT
Paul Gentile (PaulGentile_GCS) PEGA Principal Engineer, Technical Support, 1:1 Customer Engagement
Pegasystems Inc.
US

What recent changes were made? We'll need this context. This type of issue has been seen after upgrades.

https://community.pega.com/support/support-articles/nullpointerexception-after-upgrading-prpc-717

https://collaborate.pega.com/discussion/prpc-717-1st-node-cluster-not-working

Can you post the stacktrace?

 

 

Accepted Solution

Posted: 4 years ago
Posted: 16 Jun 2017 6:04 EDT
Ryan Rewat (RyanR175) SmartRules
SmartRules
NL

Issue side: Server side.
​Solution: (The "heap" message hints to the resolution.) The log level has been increased.


​Up and working again.

 

 

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