Posted: 14 Dec 2017 6:24 EST Last activity: 10 May 2018 13:36 EDT
Designer Studio recent items not showing
Hi Team, Designer Studio recent items not showing. I have verified the "System-User-Recents" table result is 0. and i have "pxUpdateRecents" privillage also. Please any one help me on that. Regrads, Muthu
Regarding this behavior i have the below queries/suggestions for you:
Is this behavior happening to only specific operator or all operators across the application?
If it is happening to any specific operator then you can query the PegaDATA.pr_data_recents table with where condition on pxUpdateOpName column.
If it doesn't return any results then you can enable the logging for com.pega.pegarules.session.internal.async.RecentsDaemon class to DEBUG mode and open few rules then check in the PegaRULES log for any issues.
Hope this information might help you to troubleshoot this issue.
Generally for each operator we process the recents and log message before persisting those messages. In your case i suspect that the recents are not persisted, in order to check the recent entries whether they are persisted or not you can try to check with a sample java code as follows:
Write a simple activity with the below code in a Java Step,