Detailed Pega Platform Change log of 7.3.1 to compare 7.1.7
We are planning for upgrade to our Pega platform from 7.1.7 to 7.3.1 due to Microsoft Office support of the 717. As we plan for the upgrade, we sometimes see very unexpected behaviour on out 717 platform. This unexpected issue may vary and totally cannot repeat itself in request manner. We cannot reproduce them in neither our Dev, Test or Production systems. Sometimes an expression returns true, sometime the content of the mail may change or the different (again, almost impossible) code may run on the system.
As these topics are very hard to reproduce and understand, I would like to ask you If we have any improvements on the following areas (please consider only the Pega part, we will upgrade the JVM version, Application servers and the OS as well. As all these items may affect the system stability, I am considering only If we have anything on Pega)
Pega 7.3.1 focuses on improving customer engagement and employee productivity by extending its Intelligent Virtual Assistant capabilities to email. Pega Intelligent Virtual Assistant for Email allows organizations to effectively read, route, and respond to inbound emails for more efficient and personalized customer service. Key features include: