Question
Cognizant
IN
Last activity: 6 Apr 2018 19:26 EDT
Devops Accelerator Pack - Unable to manage Environments due to Error - ** Unable to check platform REST service due to
After entering the Environment details, unable to use the Test Connection to test the DB connection. And neither does any error come.
On Managing Environment case, on Approval, get the error - from rule tyCheckPlatformMigration in PegaRMF ruleset.
- ** Unable to check platform REST service due to...
Pegasystems Inc.
IN
Hi Subhomita,
The issue may be because of improper details of environment. Please check once details you have given while configuring your environments(Dev, SDE, QA...) in dashboard like IP address, Port no, Protocol etc. Try one more time after checking all the environment details. Let us know if issue still exists.
Regards,
Chinmaya Hegde
Cognizant
IN
Hi,
I verified all the details of the the server environment - ip address and port number. Do we have to fill any thing in Context Root?
Even with all correct details, I am still getting the above error. Though pega Logs do give an error of a property not being optimised (Pls have a look at the Pega log).
Thanks,
Subhomita.
Pegasystems Inc.
IN
Hi Subhomita,
The error you have mentioned ** Unable to check platform REST service due to... its because of Rest service failure. Please mention prweb in the Context root field and give try. I have noted the property optimization error in the log and will look into it. But it does not have to do anything with Rest service failure.
Regards,
Chinmaya Hegde