Question1Replies67Views×Close popoverJAHASHRI RAJEYAN (JAHASHRIR) Cognizant Technology Solutions India PVT Ltd Cognizant Technology Solutions India PVT Ltd IN View ProfileSend Message JAHASHRIR Member since 2018 1 post Cognizant Technology Solutions India PVT Ltd Posted: March 20, 2019Last activity: March 20, 2019Posted: 20 Mar 2019 6:49 EDTLast activity: 20 Mar 2019 11:07 EDT Closed Difference between Custom Error and Product ErrorWhat is the difference between Custom error and Product error ,please mention few examples for both***Edited by Moderator Marissa to update platform capability tags**** Pega Platform Low-Code App Development ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoPosted: 20 Mar 2019 7:05 EDT×Close popoverMarc Lasserre (MarcLasserre_GCS) PEGA Principal Software Solutions Engineer PEG FR View ProfileSend MessageMarcLasserre_GCS PEGA replied to JAHASHRIRIn general a custom error is generated by a custom rule from your development rulesets. Where a product error is coming from an Out-Of-The-Box rule coming from Pega rulesets. Now having said that, sometimes an Out-Of-The-Box rule will be failing because a custom rule calling it doesn't have expected elements or parameters. So it isn't always easy to identify if the problem is from Product or from Customization.