Difference in 'switch application dropdown' between developer- and decision management portal
I created a SR ( SR-A14568) for the problem described below. I got a response that I should try posting the question here.
The SR contained the following question / problem :
Our business users have 2 acces groups when working with the decision management portal. (Strategy designer and Rev manager). Both accesgroups are connected to the same Application (See screenshot below).
In the development portal , when a user with these 2 accesgroups tries to switch, the accesgroup is added to the application label (like APPLICATION (ACCESGROUP) (See screenshot below). I suspect when the Application labels are identical, there is a provess that attaches the accesgroup. This screenshot shows many applications, but the end users only see the 2 encircled ones.
In the decision management portal though, the accesgroup isnt attached to the label. This is very confusing for the end-users, since they will be seeing 2 identical Applications and have to means to see which application is connected to which accesgroup. (See screenshot below).
We would rather see this functionality (adding the accesgroups to the values show in the dropdows) than customizing our portal. Is it possible to fix this?
The navigation rule which is responsible to show the list of application is pzAppMenu , There under Switch Application you can see pxApplicationLabel Item list is configured with source SwitchAppList.pxResults
On the other hand, the navigation rule responsible to show the list of application in user portal is pyCaseManager where it is designed under the label Swtich Apps.
Since it is an available rule, you can save a copy of the same in your local ruleset and try to configure it as per the design done in pzAppMenu navigation rule and check the result.