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DuarteM7 Member since 2015 24 posts
Knowledge Expert
Posted: July 30, 2018
Last activity: September 25, 2018
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Different Pre-chat questions for logged and anonymous user

Hi,

Can I have different pre-chat questions for logged and anonymous customers? A pre-chat question asking an user what is his account number makes all sense if he's not logged, but none if he is.

Thanks,

Duarte

Pega Customer Service
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