To organize a security discussion in detail please contact your account executive.
In general, data is encrypted in-transit and at rest. Messaging between the digital messaging service and your Pega instance is authenticated by your digital messaging credentials.
Information about a specific chat session is only maintained in the digital messaging service while that session is active. The details of the chat are removed when the chat session ends, or when the session times out.
Posted: 3 days ago
Posted: 13 May 2022 2:19 EDT
kamalesh Mohanty (Kamalesh_mohanty)
Associate director- Technology