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Narasimha Reddy Ankireddypalli (NarasimhaReddyA)
Capgemini

Capgemini
IN
NarasimhaReddyA Member since 2020 4 posts
Capgemini
Posted: September 17, 2020
Last activity: September 18, 2020

Disabled Channel in Treatment in Action in higher rule set version updating automatically in lower version of the action

Hi All,

I have created a Offer_A action and added email channel in treatment and Email Channel Enabled in RuleSet version 01-01-01.

Save as Offer_A action in to 01-01-02 version and Disabled the email channel.

When we verify Offer_A 01-01-01 version, Email channel is disabled.

Can you please help me to understand where it is updating?

Thanks,

Narasimha Reddy

Pega Marketing 8.4 Conversational Channels Insurance Decisioning Consultant