Question

2
Replies
384
Views
 Shashidhar S (ShashidharS4742)
Cognizant

Cognizant
IN
ShashidharS4742 Member since 2016 4 posts
Cognizant
Posted: March 16, 2018
Last activity: March 19, 2018
Posted: 16 Mar 2018 6:22 EDT
Last activity: 19 Mar 2018 1:29 EDT
Closed

Display Chart in Email Body

I have a requirement to display chart in email body. i've included the section containing the chart(from RD) in the corr rule, but when i trigger a mail i'm getting corr details but chart is not rendering. its coming as a xml code. Anyone accomplished this kind of requirement?

***Updated by moderator: Lochan to add Categories***

Case Management Reporting
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.
Posted: 3 years ago
Posted: 16 Mar 2018 9:58 EDT
Mohammad Asif Hasan (Asif Hasan)
PEGA
Senior Technical Solutions Engineer
Pegasystems Inc.
IN

Hi @ShashidharS4742,


Thanks for posting on PSC.


As per my understanding, email doesn't have CSS(or even XSD for styling) so raw XML is appearing.


The skin rules ( css ) related to section will not be present in the email. All email client like outlook dont support css files& block external links.


Accordingly to my knowledge, apart from scheduling reports(having charts) is the only OOTB way. Or else, you can create a PDF having report data with charts as well and send it as an attachment to the email.


How to export chart to PDF? Refer RonLee's comment. He has provided a documentation as well.


Hope it helps, Kindly notify if it does by marking this post as answered/helpful for larger Pega audience and tracking purposes.


Regards,


Asif