Posted: 27 Jun 2018 9:32 EDT Last activity: 5 Jul 2018 3:28 EDT
Display Greetings Message
We have got a requirement where as soon as the outbound Interaction Launched a Dialog needs to be displayed greeting the customer with "Good Morning/Afternoon/Evening" Message based on the time. Is there any default OOTB property which I can use from clipboard or should I write a custom code ?
Pega Platform Version is 7.1.9 and Pega CPM Version is 7.1.4
Retrieve the current time using getCurrentTimeStamp() and then use a decision table to identify whether to say Good Morning, Afternoon or Evening. Show the greetings based on the Decision table outcome.