Question
Display Greetings Message
Hi,
We have got a requirement where as soon as the outbound Interaction Launched a Dialog needs to be displayed greeting the customer with "Good Morning/Afternoon/Evening" Message based on the time. Is there any default OOTB property which I can use from clipboard or should I write a custom code ?
Pega Platform Version is 7.1.9 and Pega CPM Version is 7.1.4
Thanks,
Bharani J
Hi,
Yes I do have checked we don't have any OOTB property so you can follow the Santanu_GS's approch.
Call decision table in the preprocessing DT/Activity of the flowaction and set value to the property that you want to display on screen.
DT: @(Pega-RULES:DecisionTable).ObtainValue(this,myStepPage,"decsion table name")
Activity : Use Property-Map-DecisionTable method
Regards,
Vinay Reddy :)
Retrieve the current time using getCurrentTimeStamp() and then use a decision table to identify whether to say Good Morning, Afternoon or Evening. Show the greetings based on the Decision table outcome.