I am using Pega 7.2. I have used VBD before so I am familiar with how to open the tool and what should display. The issue is that when I go to the 'Key Performance Indicators' tab on the VBD LP it is blank. I don't see any KPIs populating. I had to manually create a Volume KPI and a Total Rejected KPI and name them Total Rejected_2 and Volume_2 because it won't allow me to create another KPI called Volume or Total Rejected. I know that these are standard KPIs that should be present, but I don't see them.
When I open VBD, only the 2 KPI options that are displayed are the two that I manually created. See below:
I am working on a custom built application that is large and complex. I am having a difficult time finding the applicable section of the logs to share. Can you help to point me to what specifically you are searching for? The logs are extensive otherwise.