Question
Displaying time in User's timezone
Hi,
We need to display the CPM Interaction time in the CCP’s time zone, and we have CCPs across the globe, and our project does not use the Operator ID Locate, so that rules out the possibility of specifying the Locale on Operator ID Rule form.
Is there a way to be able to get the CCP browser’s / work stations time zone and display the time accordingly.
FYI: If we don’t specify the time zone in Opertors ID , then its falling back the App Server time and displaying the App Server time zone.
Thanks,
Pradeep
The obvious question is "why don't you use the Operator ID locale?" This is one of the specific reasons it exists!