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Krushanthan Ragunathan (KrushanthanR)
Virtusa (pvt) Ltd
Lead System Architect
Virtusa (pvt) Ltd
KrushanthanR Member since 2010 10 posts
Virtusa (pvt) Ltd
Posted: March 2, 2020
Last activity: March 3, 2020

Distorted UI presented after login

We are running on PRPC 7.1.7 with Pega CS 7.1 in a multi node environment. We started seeing distorted UI presented after login to application. Same time we can see (ticcontent.StaticContentClient) ERROR   - 404 on request: Errors in PegRules Logs. We compared the CSS files with the properly loaded screen and found that some of the CSS files are not loaded during that time.

Server restart with cache clear resolved this issue but we cannot face this again in Production environment.

In addition, DeleteUnusedCSSFiles and DeleteUnusedStaticContentFiles agents are stopped in those nodes faced the issue. Enabling those agent will solve the problem?

Thanks in advance.

Pega Platform 7.1.7 Case Management Healthcare and Life Sciences
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