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Pravallika M (PravallikaM465)
Accenture Solutions Pvt Ltd
Software Engineering Analyst
Accenture Solutions Pvt Ltd
PravallikaM465 Member since 2016 53 posts
Accenture Solutions Pvt Ltd
Posted: April 16, 2018
Last activity: May 9, 2018

Do Java Applications like Swing ,AWT has any integration support & solution for issues arise in pega Robotics Studio


I would like to know does Pega Support or anyone has any solution/can provide any guidance for the issues arise in Pega Robotics Studio while working on Java desktop based Swing applications, because from past 4 months am facing lot of integration issues when running or develop Automations on java swing (1.8v ) desktop applications using Pega Robotics Studio 8.0.1080,which have not occurred in Studio 8.0.1058,have already raised SR-C21622 & had WebEx with Pega Support Executive ,but we didn't get any resolution for the issues. which I have posted in my below post but I didn't get any reply from anyone. So I would like to know whether these issues occur because of product issues of Pega Robotics Studio version 8.0.1080 or java application issues which are not spported by pega because when ever I have post my query on Java application integration issues I never got any reply or suggestion for my posts not even reply from Pega Support team resolved these issues.They usually ask to share the logfiles but most of the client projects, as per the policies we are not allowed to share single piece of code or screenshot,in this case how we can get the issues resolved?

Please kindly Suggest or reply anything.



***Edited by Moderator Marissa to update SR Details***

Data Integration Java and Activities Support Case Exists
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