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aquip0916 Member since 2016 3 posts
PEGA
Posted: November 11, 2016
Last activity: January 20, 2017
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"Do Not Lock" Option in subcase locking configuration

We can set parent case locking in the subcase locking configuration (subcase is instantiated as part of a parent case). The default option is to lock the parent case when the subcase is being worked on. This is the recommended approach for most use cases. However, there is a "Do not lock" option available in the locking configuration of the subcase that removes the locking of the parent case when a subcase is being worked on. This provides the benefit of simultaneously processing the parent case and sub case. The downside to this is that the changes to properties in the subcase is not reflected in the parent case. 

If we have an arbitrary use case that requires: 

  1. Simultaneous processing of both parent case and sub case
  2. Synchronization of referenced properties between sub case and parent case

How would we configure the locking options or provide alternative PRPC configurations to support both requirements? 

Thank you in advance. 

Low-Code App Development Low-Code App Development Dev/Designer Studio Case Management
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