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Taniya Dutta (TaniyaD3)
Accenture

Accenture
IN
TaniyaD3 Member since 2014 7 posts
Accenture
Posted: March 23, 2021
Last activity: 3 weeks ago

Do we have any restriction in outbound account to not send sms on weekend in pega marketing

I have a requirement where recurring campaign will run everyday (including weekend) but on weekend we should not send sms to customers ( this is for a particular campaign).

While configuring outbound sms account , I could not find any restriction on days. I saw account availability part is present where we can define only time.

Can anyone please let me know what can be done on outbound account to stop sending sms on weekend in pega marketing.

I am currently using pega marketing version 7.4 and we are upgrading to version 8 but in version 8 also I could see same configuration as version 7.

It would have been great if pega would have given the option for days also in outbound sms account configuration. 

***Edited by Moderator: Pooja Gadige to add platform capability tag***
***Edited by Moderator Marissa to update Support Case Details***
Pega Marketing 7.4 Decision Management Support Case Created