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TTEC - Serendebyte Inc
Posted: April 18, 2016
Last activity: April 20, 2016
Do we require Pega Chat Server Installation on Premises for Demo?
We are working on Pega Customer Service Demo for a customer.
Web Chat is one of the requirements from the customer.
It is required to set up a Pega Chat Interaction with Customer Service application.
We have Pega Customer Service Set up but for enabling Pega Chat feature it requires Pega Chat Server Interaction .
Should we request a media for to Install a on premises Pega Chat Server ? Is there a Cloud Solution that can be used by partners for Demo?
check this link: https://pdn.pega.com/products/pegachat. Also I believe we do have a cloud solution but Dan Shipper owns the product area, he should be able to point you to the right direction.