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Bhavya_Incessant Member since 2011 4 posts
Incessant Technologies
Posted: 2 years ago
Last activity: 1 year 11 months ago
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Document not opening using HTML rule

Hi All

We are facing an issue with the below scenario:

1. Users can attach the document anytime during the case lifecycle

2. Once the case gets resolved, the documents are saved in an external repository

3. When users try to open documents from resolved cases, a URL is formed and documents get opened from the repository

Firstly URL is set in the activity as below:

The code for the HTML stream is :

The same configuration works fine in IE but in chrome it does not. Just gives us a pop-up.

Have tried with both Http and Https URL's, but the result is same.

Also if I hard code the URL in "window.open", it works fine. Or if I call the URL from a button using "Open URL in new Window", it works. That means there is nothing wrong in URL.

This code was already in production and it suddenly stopped working, not sure if it is because of some Chrome update.

If anyone can provide some ideas or can see any issues with the code, it would be great.

Regards

Bhavya

Data Integration Java and Activities Case Management User Interface
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