Question 2 Replies 59 Views × Close popover BARANITHARAN PALANIVEL (BARANITHARANP) Thirdware Solution Ltd Thirdware Solution Ltd IN View Profile Send Message BARANITHARANP Member since 2019 2 posts Thirdware Solution Ltd Posted: June 19, 2020 Last activity: June 23, 2020 Posted: 19 Jun 2020 10:40 EDT Last activity: 23 Jun 2020 10:28 EDT Document Ocr Pega RPA As suggested i have the latest version with me with the Document OCR component. i have given an input PDF file and output complete file path with the filename and extension ( i tried without extension as well ) the result is always False and am unable to convert the jpg or pdf to a readable PDF. i have the OCR essentials installed and am not sure what else i am missing. Any hep will be appreciated. Thanks Kathy ***Edited by Moderator Kayla to update Platform Capability tags**** Pega Robotic Process Automation 19.1 Case Management × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Posted: 9 months ago Posted: 22 Jun 2020 13:51 EDT × Close popover Thomas Sasnett (ThomasSasnett) PEGA Lead Robotics Architect u2013 Pega Consulting Pegasystems Inc. US View Profile Send Message ThomasSasnett PEGA replied to BARANITHARANP Are you able to provide an example of the file you are working with or a sample solution? Is the image printed text or handwritten? Posted: 9 months ago Posted: 23 Jun 2020 10:28 EDT × Close popover Jeff Badger (jeffbadger) PEGA Product Manager, Robotics Pegasystems Inc. US View Profile Send Message jeffbadger PEGA replied to BARANITHARANP Make sure you have logging enabled and check you log for an exception. There are several possible reasons why the process would fail and the exception will explain which reason it was.