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Arunakumari Selvaraj (ArunakumariS5667)
Perficient
Senior Technical Consultant
Perficient
US
ArunakumariS5667 Member since 2016 1 post
Perficient
Posted: June 11, 2021
Last activity: June 11, 2021
Posted: 11 Jun 2021 12:28 EDT
Last activity: 11 Jun 2021 17:03 EDT

DocuSign Integration supports only PDF documents

We are trying to send a word document to DocuSign and getting the error "Only PDF document upload allowed " after successfully generated the envelope for DocuSign. In the OOB activity "pyValidateEnvelope" step # 5.2 checking the file extension to sent as "pdf" in the when condition. Does Pega only supports the file extension "pdf" for DocuSign integration or we can send docx files as well by customizing the activity "pyValidateEnvelope"?

***Edited by Moderator Marissa to update Platform Capability tags****
Pega Platform 8.5 User Experience Insurance Senior System Architect