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TuesdayMayC Member since 2018 3 posts
Accenture Inc
Posted: April 18, 2018
Last activity: April 30, 2018
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DocuSign - signed documents not automatically attached/sent back to the case

I integrated DocuSign to our application. It works well in terms of sending and receiving the document to be signed. But as soon as the document is signed by the designated recipient, it does not show in Pega case as attachment. It shows the signed document both in demo.docusign.net and the recipients emails but not as attachment in the case. How to fix this?

***Updated by moderator: Lochan to add Categories***

Case Management Data Integration
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