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Ravi Kumar Pisupati Member since 2015 74 posts
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Posted: 2 years ago
Last activity: 2 years 7 months ago
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Docusign - unable to call our rules from the Service-REST rule:pyConnect

Hi

We are using PRPC 7.2.2 and we are working on Docusign integration. Everything looks fine but the callback response from DS is not calling our rules from pyConnect but the OOTB rules are called as it is. Looks like something we need to update the config changes or something I am missing to handle the external requests from Pega side. Either it is an Access Group or some security access issue that I am not sure.

Can someone please help me on the RC of this issue and the resolution?

Thanks,

Ravi Kumar.

***Edited by Moderator Marissa to update categories***

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