Question 17 Views govardhan reddy (govardhanr9345) nocompany nocompany IN View Profile Send Message govardhanr9345 Member since 2017 6 posts nocompany Posted: December 11, 2020 Last activity: December 11, 2020 Posted: 11 Dec 2020 5:39 EST Last activity: 11 Dec 2020 6:19 EST Does Approve/reject smart shape replace need for configuration of DWA Report HI, With introduction of "Approve/reject smart shape " do we still need to do any cony configurations below - like we used to do for Directed web access or not ? >Define an external Operator ID. Does Approve/reject smart shape replace need for configuration of DWA? ***Edited by Moderator: Pooja Gadige to add platform capability tag*** Pega Platform 8.3.1 Conversational Channels Case Management Technology Services System Architect Reply Like (0) Share Share this page Facebook Twitter LinkedIn Email Copy link Copying... Copied!