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 govardhan reddy (govardhanr9345)
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govardhanr9345 Member since 2017 6 posts
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Posted: December 11, 2020
Last activity: December 11, 2020
Posted: 11 Dec 2020 5:39 EST
Last activity: 11 Dec 2020 6:19 EST

Does Approve/reject smart shape replace need for configuration of DWA

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HI,

With introduction of "Approve/reject smart shape " do we still need to do any cony configurations below - like we used to do for Directed web access  or not ?

>Define an external Operator ID.

Does Approve/reject smart shape replace need for configuration of DWA?

***Edited by Moderator: Pooja Gadige to add platform capability tag***
Pega Platform 8.3.1 Conversational Channels Case Management Technology Services System Architect
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