Question
Morgan Stanley
IN
Last activity: 5 Jan 2018 12:48 EST
Does locking of parent case lock child cases
1. I have a parent case P which has default locking configured and has a child case C1. If i lock P, will it also lock C1 in default locking
2. If i lock C1, will it lock P as well.
***Edited by Moderator Marissa to update categories***
Pegasystems Inc.
US
Hi Hari,
1. I have a parent case P which has default locking configured and has a child case C1. If i lock P, will it also lock C1 in default locking? -> In this case the child object will also be locked
2. If i lock C1, will it lock P as well? -> It depends on the setting you choose in the child case whether to lock the parent case or not which can be seen in Case > Advanced Tab > Do not lock the parent case when the child case is being performed checkbox.
Hope its clear for you.
Regards
Mahesh
Pegasystems Inc.
IN
Adding to my colleague,
OOTB you can lock a Parent case when a child case is performed. In fact, this is the default behaviour.
Look at the Case Designer "Locking Strategy" for a subcase. By default, a child case locks its parent.
You need to check the "Do not lock Parent case" checkbox to enable subcases to NOT lock their parent, hence subcases may be performed independently.
Morgan Stanley
IN
Thanks friends.
So, in a child case with parent as default, we have two options 1) optimistic 2) do not lock parent
Are these options not same?
Pegasystems Inc.
IN
Hi,
Can you please go to this link. It will help you differentiate between the two.
https://docs.pega.com/locking-cases
Regards,
Rachit
Pegasystems Inc.
US
Optimistic locking is the different locking mechanism which allows multiple operators to access the work object at a time without holding lock. The first operator who commits his work will get the lock and the second operator will be intimated with the alert stating that work object has been modified.
Whereas the Do not lock parent.. can be used in the default locking mechanism to restrict child case to be locked/not locked.
Hope its clear for you.
Capgemini
IN
Hi Haria,
You won't get optimistic lock option in the child case if your parent case is using default. You will only get 'do not lock parent case' only in this scenario.
By default pega uses same locking mechanism in child case as the parent case. This locking mechanism inherits from parent to child. So if your parent case is using optimistic then child will also use same. If locking is default in parent, child will use the same, but you will get 'do not lock parent case' option in child case.
Pegasystems Inc.
IN
Similar query has been answered here
https://collaborate.pega.com/question/parent-case-lock-vs-child-case-working
For more information on case locking you can go through this link .
Similar query has been answered here
https://collaborate.pega.com/question/parent-case-lock-vs-child-case-working
For more information on case locking you can go through this link .
Thanks,
Arun