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Lijie Jiao (jiaol)
PEGA
Sr. System Architect
Pegasystems Inc.
JP
jiaol Member since 2018 2 posts
PEGA
Posted: December 5, 2018
Last activity: December 13, 2018
Posted: 5 Dec 2018 1:25 EST
Last activity: 13 Dec 2018 9:47 EST
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Does ProcessStaleRobots work well ?

Hi there,

We want to use ProcessStaleRobots to clean up the robotic operator status which has lost connection, but it seems doesn't work. Becuase the angent is set to Standard Mode by default, and the queue is always empty which means the agent will skip executing the activity everytime.

Does anyone know how to use it rightly ? Any advice will be appritiated.

Thanks in advance,

PRPC 7.4.4

Robot Manager V5

Robot Studio 8.0.1088

***Edited by Moderator: Pallavi to update SR Details***

Robotic Process Automation Support Case Exists
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