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sanjeeb tripathy Member since 2018 19 posts
NIIT Incessant Technologies
Posted: 1 month ago
Last activity: 1 week 2 days ago

D_OnlineHelpConfig. Required error message while configuring Pega Web Chatbot in portal

Hi Team

we have a requirement where we need to provide a web chatbot feature to the end users of an existing application. For this we have created a new selfservice application and followed all the steps provided in the below link

https://community.pega.com/knowledgebase/articles/pega-customer-service… 

After all the required configuration changes , when we embedded the mashup code into the end users portal and tried to execute the pega mashup code ,below error appeared 

Errors:

HelpConfiguration: Unable to load data page D_OnlineHelpConfig. Required parameters : HelpConfigName. cannot be blank A processing error has occurred     Object key     Unable to load data page D_OnlineHelpConfig. Required parameters : HelpConfigName. cannot be blank Stack Trace    

If anyone has faced such issue in past , please provide your input .

Pega Platform 8.4.1 Conversational Channels Other Industry Lead System Architect
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