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DuarteM7 Member since 2015 24 posts
Knowledge Expert
Posted: November 30, 2018
Last activity: December 3, 2018
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Doubts about Co-browsing architecture

Hello,

Regarding Co-browse I'd like to understand in terms of connectivity what are the differences when compared with the Chat and Mashup solutions.

Do we need to put some code in the customer web page as well - or the one we use for Chat is enough? How is the communication tunnel started? Do we need a reverse proxy?

Thank you,

Duarte

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