Question
Pegasystems Limited
US
Last activity: 18 Sep 2019 15:30 EDT
Download Attachments by clicking on Link Control
Hello
I have a list (table) of open cases in which there is an attached file. I need to display a link to download the internal case file to the table of open cases.
1 How are files downloaded?
2 How to do this by clicking on Link Control?
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Coforge DPA
GB
Hello
Have a look at the implementation done in below link:
https://collaborate.pega.com/question/download-document-click-link
Hope it helps
Regards
Bhavya
Pegasystems Limited
US
thanks for your reply
According to the link offered by you, if I understood correctly, they act inside the case, but I need to make a link to download outside the case
Pegasystems Limited
US
If I try using pega.ui.HarnessActions.doAttachmentSingleClick, I don’t know what parameters to pass, because I do not have all the data about the attached file outside the case, from where I need to download it
Coforge DPA
GB
Hi
By "outside the case" you mean , that you are hitting some other database to retrieve the document ? Or is it something else?
Regards
Bhavya
Pegasystems Limited
US
Hello
I mean that in case “B” I have attached file and I try to open it from case “A” (parent case) by clicking on Link.
"A" - parent case
"B" - child case
Adaps
IN
Please find below link might help you
CollabPartnerz
IN
can you try using Call view ?
Standard Chartered
IN
On link call one activity, Create a page called AttachPage and set following properties
>pxAttachName (file name with extension)
>pyAttachStream(binary file)
Add one more step and use JAVA method , put below code
try{
ClipboardPage AttachPage=tools.getStepPage();
String sFileName = AttachPage.getString("pxAttachName");
String sMsg = tools.sendFile(AttachPage,"pyAttachStream",true,null,sFileName,false,null,true);
if(!sMsg.equals(""))
{
pega.terminateActivity();
}
}
catch(Exception e){
oLog.error("Download attachment error: "+e);
}
Note: For some file extension such as txt or xml etc, highlighted underlined boolean value set to false for SendFile public API.
Bits In Glass
GB
Hi
Please refer the link
https://collaborate.pega.com/question/showing-parent-case-attachments-covered-cases