Question1Replies36Views NanTian Member since 2017 4 posts CPFB Posted: September 13, 2018Last activity: November 23, 2018 Closed Solved Downloaded VM unable to launch in VM Player for Pega Customer ServiceHi,I downloaded the VM provided in Pega Customer Service Foundation course and successfully import into VM player but I'm unable to turn on the VM.Error message prompted as below:"Error while powering on: Internal Error."Possible to advise how can i make the VM work? Pega Academy ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Accepted Solution Posted: 2 years agoNanTian CPFB replied to NanTianHi, I manage to bring up the VM after restart my laptop and reload the ova file into VMPlayer.