Question
Downloading frameworks for 8.4.1
Hello,
I am needing to download Insurance Industry Foundation (IIF), Customer Relationship Management (CRM), and Customer Relationship Management for Insurance (CRMI) frameworks for Pega 8.4.1. As well as the appropriate hotfixes.
Where can i find all the downloads that I need?
Thank you,
Amanda Mason
***Edited by Moderator Marissa to update Platform Capability tags****
Hi Amanda,
Thanks for posting the query.
As mentioned by kanp2, install the required frameworks from the digital software delivery and follow the respective installation guides to know about the pre-requisites and the hotfixes if any needs to be installed. Please find the below articles.
Pega Foundation for insurance:
https://community.pega.com/knowledgebase/documents/pega-foundation-insurance-84-installation-guide
Pega Customer service:
Pega Customer Service for Insurance:
You can download frameworks from https://community.pega.com/digital-delivery.
Please find the below article which might be helpful.
https://collaborate.pega.com/question/how-install-decision-hub-pega