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Swati Damele (dames)
Tetrasoft India Private Limited
Module Lead
Tetrasoft India Private Limited
IN
dames Member since 2014 6 posts
Tetrasoft India Private Limited
Posted: May 22, 2018
Last activity: August 23, 2018
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Drag and Drop control behaves differently in IE11 than chrome | CRMHC 7.31 on Pega 7.3.1

While using CRMHC 7.31 on Pega 7.3.1

When "drag and drop" is used in chrome, the behavior is improper as the attachment is attached twice or the browser hangs.

Refer attached document for the exact scenario with screenshots.

As the behavior is proper in IE11, but not in Chrome, kindly suggest if some work around or HFix is needed for this.

***Edited by Moderator Marissa to add SR Details***

User Experience Support Case Created
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