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 Nirmala Jaganathan (NirmalaJ2240)
HCL Technologies

HCL Technologies
IN
NirmalaJ2240 Member since 2018 6 posts
HCL Technologies
Posted: February 26, 2020
Last activity: February 26, 2020
Posted: 26 Feb 2020 16:05 EST
Last activity: 26 Feb 2020 19:30 EST
Closed

Dropdown values are not getting refreshed immediately in 8.3

User has created two drop-down properties, both are sourced from DataPages. The second drop-down is populated using values selected in first drop-down using data pages. Values in the second drop-down are not populated immediately.

 

 

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Posted: 1 year ago
Updated: 1 year ago
Posted: 26 Feb 2020 13:32 EST
Updated: 26 Feb 2020 16:05 EST
Elisha Tanikonda (tanie_GCS)
PEGA
GCS Principal Software Engineer
Pegasystems Inc.
US

Hi, can you please test the scenario in other browsers to know if the issue is browser related at all? Thanks!
Posted: 1 year ago
Posted: 26 Feb 2020 19:30 EST
Susan Liu (SusanLiu_GCS)
PEGA
Principal Software Solutions Engineer
Pegasystems Inc.
US

What is the configuration of your second drop-down? Will it issue another SQL query to get the data based on the selected value of the first drop-down? Can you check the tracer log for the SQL and see if the results comes back?