Question9Replies214Views KarthikeyanN0370 Member since 2014 5 posts American Express Posted: 1 year agoLast activity: 9 months 4 weeks ago Solved DSS entries for PEGA0011I would like know the DSS entries required to control the threshold value of PEGA0011 alert?.***Moderator Edit-Vidyaranjan: Updated Platform Capability*** System Administration ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Posted: 1 year agoShekhar_Shubham PEGA replied to KarthikeyanN0370Hi, Please check below link https://community.pega.com/knowledgebase/articles/pega0011-alert-total-request-time-exceeds-limit Thank You Posted: 1 year agoKarthikeyanN0370 American Express replied to Shekhar_ShubhamThis post is for prconfig changes not DSS. Can you give me the "Setting Purpose" that i have to use in DSS to control the alert?. Posted: 1 year agoShekhar_Shubham PEGA replied to KarthikeyanN0370Owning RuleSet : Pega-Engine Value: prconfig/alerts/services/totalrequesttime/threshold/default I guess restart will be needed Posted: 1 year agomutha1 PEGA replied to KarthikeyanN0370Hi, Please try setting the DSS for the PEGA0011 alert: prconfig/alerts/services/totalRequestTime/threshold/default Thanks, Accepted Solution Posted: 1 year agoPaulGentile_GCS PEGA replied to KarthikeyanN0370I recommend using Pega-Logviewer; which provides a handy "cheat sheet" for all alerts. For example, here is a screenshot showing PEGA0011's enable config, threshold config, default and value unit. This Pega GCS video is a good introduction. https://community1.pega.com/community/product-support/question/video-support-guide-pega-logviewer-20-overview Posted: 1 year agoKarthikeyanN0370 American Express replied to PaulGentile_GCSThank you Paul. I will try these 2 DSS entries. Posted: 1 year agoKarthikeyanN0370 American Express replied to KarthikeyanN0370I have made following entries (restarted the server), still i could see the Pega0011 alerts that are less than 3 seconds. FYI. I don't the same entry in prconfig file. Pega-Engine • prconfig/alerts/services/totalrequesttime/enabled (Value : true) Pega-Engine • prconfig/alerts/services/totalrequesttime/threshold (Value : 3000) Posted: 1 year agoPaulGentile_GCS PEGA replied to KarthikeyanN0370FYI : If you're trying to set prconfig setting using DSS, you need to prefix "prconfig/" (as you have) as well as suffix "/default". I'm not sure this would work for these settings, so the safe bet is to modify your prconfig and add these entries. <env name=" alerts/services/totalRequestTime/enabled" value="true" /> <env name=" alerts/services/totalRequestTime/threshold" value="3000" /> Posted: 9 months agos0003 PEGA replied to KarthikeyanN0370Pls use the DSS with name prconfig/alerts/services/totalrequesttime/threshold/default and also make sure the enteries are removed from prconfig which takes precedence.