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HarshitaR Member since 2017 1 post
American Family Insurance Group
Posted: 1 year ago
Last activity: 1 year 9 months ago
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Duplicate Cases in Dev and Prod Robot Manager

We are using Pega 7.3.0 and noticed that duplicate cases were created mistakenly in prod from Dev while testing. The Prod ID’s have same case ID’s as Dev. After we went live, Prod Robot Manager is failing while creating cases with Unique Constraint violated. Prod already has a case ID generated from Dev with the same Case ID number which is now being generated by Prod Robot Manager

Any ideas on how we can deal with this situation.

Case Management Robotic Process Automation
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