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Mediatek Inc. China

Mediatek Inc. China
GAVINHSU Member since 2011 24 posts
Mediatek Inc. China
Posted: February 5, 2017
Last activity: April 6, 2018

Duplicated key when creating work with SOAP service

We've provided a service to other system which is used to create PRPC work via SOAP data. This service worked very fine with PRPC version 6.1 SP2.

Recently, we upgraded our PRPC from 6.1 SP2 to 7.1.8; after upgrade, we found duplicated work keys which will case work creation failed.

Error message:

Create work failed: ** [jcc][t4][102][10040][4.11.77] Batch failure. The batch was submitted, but at least one exception occurred on an individual member of the batch.

Use getNextException() to retrieve the exceptions for specific batched elements. ERRORCODE=-4229, SQLSTATE=null

Time span between two creation is 9 ms:

2017-02-06 00:59:26,893 [fault (self-tuning)'] [ STANDARD] INFO SOAP|MTEKMFService|Services|CreateCAWork|AE07EC2AD9DEC6614C6D86FB08EA3FDB3 - Start create CA work @ 20170205T165926.893 GMT

2017-02-06 00:59:26,902 [fault (self-tuning)'] [ STANDARD] INFO SOAP|MTEKMFService|Services|CreateCAWork|A8C1226FFAB070966BE042BEDDBA2BC41 - Start create CA work @ 20170205T165926.902 GMT

We understand that we can use "Execute asynchronously (queue for execution)" to process SOAP requests; but with this generate ID mechanism, the work keys still could be duplicated anyhow, this is very dangerous. So, please kindly help if anyone has any idea.

Appreciated a lot.

***Updated by moderator: Lochan to move post from PSC to Pega 7 Upgrade Center***

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