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Will Cho (Will Cho)
PEGA
Principal System Architect
Pegasystems
US
Will Cho Member since 2008 106 posts
PEGA
Posted: February 1, 2021
Last activity: February 9, 2021
Solved

Dynamically change the default flow action in Customer Service app

Is there a way to dynamically change the likelihood of flow action? 

Or any way to achieve below use case OOTB?

Based on a given condition, we want to show a different flow action when we launch a flow.

Pega Platform 8.4.1 Case Management Cross-Industry Lead System Architect