Question
2
Replies
480
Views
Tata Consultancy Services
Posted: April 10, 2018
Last activity: April 11, 2018
Closed
Solved
Email account issue with TLSv1.2 protocol
Hi,
We are using Pega 7.1.5 version for our application development. Our messaging team enforced TLSv1.2 protocol now and so we are not able to send mails.
It's throwing "** Caught javax.mail.MessagingException, Can't send command to SMTP host" error. Could some one please help me out of this? Please let me know if you need some more info on this.
Thanks in advance.
Moderation Team has archived post,
Close popover
This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.
Hi,
Can you try the suggestion mentioned in below link.
https://pdn.pega.com/support-articles/caught-javaxmailmessagingexception-cant-send-command-smtp
https://pdn.pega.com/troubleshooting-email-listener-does-not-start-ssltls-certificate-missing
I guess the DSS setting mentioned should fix the issue. But in case it doesn't just check the below link for known issues
https://pdn.pega.com/troubleshooting-common-email-issues/troubleshooting-common-email-issues#check-ssl-tsl-version
Thank You