Question2Replies473Views×Close popoverDurga Vara Prasad Narayana Rao Bali (DurgaPrasadBali) Capgemini Senior Consultant Capgemini CA View ProfileSend Message DurgaPrasadBali Member since 2015 9 posts Capgemini Posted: April 10, 2018Last activity: April 11, 2018Posted: 10 Apr 2018 14:35 EDTLast activity: 11 Apr 2018 11:21 EDT Closed Solved Email account issue with TLSv1.2 protocolHi, We are using Pega 7.1.5 version for our application development. Our messaging team enforced TLSv1.2 protocol now and so we are not able to send mails.It's throwing "** Caught javax.mail.MessagingException, Can't send command to SMTP host" error. Could some one please help me out of this? Please let me know if you need some more info on this.Thanks in advance. Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Accepted Solution Posted: 2 years agoPosted: 10 Apr 2018 23:33 EDT×Close popoverShubham Shekhar (Shekhar_Shubham) PEGA Senior Technical Solutions Engineer Pegasystems Inc. IN View ProfileSend MessageShekhar_Shubham PEGA replied to DurgaPrasadBaliHi, Can you try the suggestion mentioned in below link. https://pdn.pega.com/support-articles/caught-javaxmailmessagingexception-cant-send-command-smtphttps://pdn.pega.com/troubleshooting-email-listener-does-not-start-ssltls-certificate-missing I guess the DSS setting mentioned should fix the issue. But in case it doesn't just check the below link for known issueshttps://pdn.pega.com/troubleshooting-common-email-issues/troubleshooting-common-email-issues#check-ssl-tsl-version Thank You Posted: 2 years agoPosted: 11 Apr 2018 11:21 EDT×Close popoverDurga Vara Prasad Narayana Rao Bali (DurgaPrasadBali) Capgemini Senior Consultant Capgemini CA View ProfileSend MessageDurgaPrasadBali Capgemini replied to Shekhar_ShubhamThank you Shekhar. The DSS setting worked for us.