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Posted: September 26, 2018
Last activity: April 12, 2019
Email Account with MAPI
Hi
My requirement is to create an Email Listener with MAPI.
Currently Pega has given options for POP3 and IMAP in the email account drop down. My organization setting is MAPI and they will not change those options as its going to effect the whole organization.
Let me know how can we implement this.
***Edited by Moderator Marissa to update platform capability tags****
MAPI is Microsoft Exchange/Outlook (email provider), while POP3 and IMAP are email protocols.
POP3 vs IMAP: Pick IMAP since you are using Microsoft MAPI
More tips and details available here: https://community.pega.com/knowledgebase/articles/troubleshooting-common-email-issues