Question 1 Replies 260 Views × Close popover Eddie Batlle (EddieBatlle) Proximity Software Proximity Software US View Profile Send Message EddieBatlle Member since 2018 3 posts Proximity Software Posted: August 8, 2018 Last activity: August 16, 2018 Posted: 8 Aug 2018 19:05 EDT Last activity: 16 Aug 2018 3:54 EDT Closed Email channel error when trying to save I am trying to setup an email channel on 7.4 CS for Insurance and I am unable to save the instance after configuring it per this document: https://community.pega.com/sites/default/files/help_v74/express/procomhelpmain.htm#mcp/tasks/mcp-configure-email-channel-tsk.htm It looks like an issue with the textanalyzer rule template. Here is the error I am getting in the pega log. Any help is appreciated! ERROR - Unable to open Text analyzer template @baseclass.pyTemplateTextAnalyzerForChannels 2018-08-08 16:25:15,662 [http-nio-8080-exec-8] [TABTHREAD1] [ shared] [ PegaCSISample:07.40] (pages.DeclarativePageUtilsImpl) WARN - Required parameter'ModelName' for data page 'D_pxGetTrainingData' cannot be blank. 2018-08-08 16:26:27,010 [http-nio-8080-exec-5] [TABTHREAD1] [ shared] [ PegaCSISample:07.40] (orization.SessionAuthorization) ERROR - RuleSetName is not specified 2018-08-08 16:26:27,012 [http-nio-8080-exec-5] [TABTHREAD1] [ shared] [ PegaCSISample:07.40] (ngineinterface.service.HttpAPI) ERROR - 192.168.20.100: com.pega.pegarules.pub.PRRuntimeError Pega Customer Service × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 2 years ago Posted: 15 Aug 2018 17:26 EDT × Close popover Ron Cohen (coher) PEGA Client Support Engineer Senior Fellow PEG US View Profile Send Message coher PEGA replied to EddieBatlle Try running with Tracer. Enable all event types and all rulesets. Setup your Tracer settings in the top of the panel to look like this: Then try to determine why the required parameter is missing.