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Somit Chakraborty (SomitC37)
Capgemini

Capgemini
IN
SomitC37 Member since 2013 7 posts
Capgemini
Posted: November 3, 2017
Last activity: November 7, 2017
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Email client functionalities in pega

Our customer requires features like "Reply" after viewing emails attached to case as well as when they reply they want the email chain to be maintained in the reply email.

Is this kind of feature available in Pega with standard email functionality.

***Edited by moderator, Maryrita: moved to Product Support from PegaBuzz***

***Edited by Moderator Marissa to update categories***

Low-Code App Development Case Management
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