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Prasanna Venugopal (Prasan0990)
Sensiple Software Solutions

Sensiple Software Solutions
IN
Prasan0990 Member since 2016 1 post
Sensiple Software Solutions
Posted: December 27, 2017
Last activity: January 16, 2018
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Email Correspondence in Cascading Approval

Hi

Am having a requirement to route the case to mulitple approvers for purchase request approval.

I have used cascading approval - Reporting structure to route the case to appropriate approvers for approval. But am unable to configure the email correspondence for each approvals. Eg: I have two levels of approval like Manager and Director and I need to send email to the user(One who raises the Purchase request) once Manager approves/rejects the purchase request and also for Director's approval/rejection.

Can anyone help me to resolve this issue?

Thanks.

Case Management
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