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BhagyaR2 Member since 2015 6 posts
Nationale- Nederlanden
Posted: 2 years ago
Last activity: 2 years 4 months ago
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Email Lisntener Issue

Hi All,

I am facing issue with My Email Listener which i configured long back. suddenly i am getting below error. Any one got the solution for this issue which was posted long back also

https://pdn.pega.com/community/product-support/question/email-listener-…

ERROR EMAIL.CreateCaseEmailListener.Listener cpeadmin - Error establishing lock on INBOX. Lock Id Notify-CreateCaseEmail.INBOX
com.pega.pegarules.pub.database.LockFailureException: Database-GeneralError during acquireLock bean method callEJB Exception: : java.lang.RuntimeException: Problem during method invocation (acquireLock)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:279)
at com.pega.pegarules.internal.etier.ejb.LockManagerBeanBoot.acquireLock(LockManagerBeanBoot.java:131)
at sun.reflect.GeneratedMethodAccessor176.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.oracle.pitchfork.spi.MethodInvocationVisitorImpl.visit(MethodInvocationVisitorImpl.java:34)
at weblogic.ejb.container.injection.EnvironmentInterceptorCallbackImpl.callback(EnvironmentInterceptorCallbackImpl.java:54)
at com.oracle.pitchfork.spi.EnvironmentInterceptor.invoke(EnvironmentInterceptor.java:42)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at com.sun.proxy.$Proxy99.acquireLock(Unknown Source)
at com.pega.pegarules.internal.etier.ejb.LockManager_800z8e_ELOImpl.__WL_invoke(Unknown Source)
at weblogic.ejb.container.internal.SessionLocalMethodInvoker.invoke(SessionLocalMethodInvoker.java:39)
at com.pega.pegarules.internal.etier.ejb.LockManager_800z8e_ELOImpl.acquireLock(Unknown Source)
at com.pega.pegarules.data.internal.access.LockManagerImpl.acquireLock(LockManagerImpl.java:603)
at com.pega.pegarules.data.internal.access.LockManagerImpl.lock(LockManagerImpl.java:573)
at com.pega.pegarules.data.internal.access.LockManagerImpl.lock(LockManagerImpl.java:567)
at com.pega.pegarules.integration.engine.internal.services.email.EmailListener.lockInboxInner(EmailListener.java:2982)
at sun.reflect.GeneratedMethodAccessor175.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
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